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Internet provider

Posted: Wed Nov 23, 2022 12:43pm
13 replies135 views4 members subscribed
keith2412

keith2412

Helpful member

Posts: 143

98 helpful points

Location: Vera

Joined: 6 Feb 2018

Has anyone had any experience of Acacio Internet provider. I was looking to change and I have been informed that Acacio is quite good. I currently have HolaFibra but have been rather disappointed of late, I.e picture freezing, or sometimes no picture at all for varying times. Any information would be very much appreciated.

Lindseyjv4

Posted: Wed Nov 23, 2022 4:26pm

Posts: 45

18 helpful points

Location: Vera Playa

Joined: 13 Jun 2018

Posted: Wed Nov 23, 2022 4:26pm

Hi

I'm using acaciaphone fibre and I'm very impressed,  the speed is excellent and so is the customer service. I'm on veramar 1, Vera Playa and I only pay half price when I'm not there too so that's a bonus. 

keith2412

Posted: Wed Nov 23, 2022 4:52pm

keith2412

Original Poster

Helpful member

Posts: 143

98 helpful points

Location: Vera

Joined: 6 Feb 2018

Posted: Wed Nov 23, 2022 4:52pm

Lindseyjv4 wrote on Wed Nov 23, 2022 4:26pm:

Hi

I'm using acaciaphone fibre and I'm very impressed,  the speed is excellent and so is the customer service. I'm on veramar 1, Vera Playa and I only pay half price when I'm not there too so that's a bonus. 

Thanks Linsey that's helpful.

Keith 

keith2412

Posted: Wed Nov 23, 2022 4:54pm

keith2412

Original Poster

Helpful member

Posts: 143

98 helpful points

Location: Vera

Joined: 6 Feb 2018

Posted: Wed Nov 23, 2022 4:54pm

Lindseyjv4 wrote on Wed Nov 23, 2022 4:26pm:

Hi

I'm using acaciaphone fibre and I'm very impressed,  the speed is excellent and so is the customer service. I'm on veramar 1, Vera Playa and I only pay half price when I'm not there too so that's a bonus. 

Sorry for the typo I meant Lindsey

Alicia 11

Posted: Fri Nov 25, 2022 9:19am

Alicia 11

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Posts: 2111

1788 helpful points

Location: Mojacar

Joined: 30 Sep 2019

Posted: Fri Nov 25, 2022 9:19am

We have Acacia fibre optic in Mojacar but we still have the odd tv dropout and no catch up and it is down to the Tv provider not the internet.  In bad weather it can be really bad dropping out every 5 seconds.  

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keith2412

Posted: Fri Nov 25, 2022 9:49am

keith2412

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Helpful member

Posts: 143

98 helpful points

Location: Vera

Joined: 6 Feb 2018

Posted: Fri Nov 25, 2022 9:49am

Thanks Alicia that's helpful 

LosPardoslady

Posted: Fri Nov 25, 2022 1:33pm

LosPardoslady

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Posts: 611

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Location: Vera

Joined: 22 Jun 2019

Posted: Fri Nov 25, 2022 1:33pm

We have fibre and it's a very good service.  They have a variety of offers.  Esther in the Puerto Rey office particularly helpful.  Our TV is via a firestick.  Not had any problems pm me if you want to know how we sort out TV to get the best service.  Oh and not sure if you need it but there's also a mobile phone deal with them.  Good luck Karen 

keith2412

Posted: Fri Nov 25, 2022 2:27pm

keith2412

Original Poster

Helpful member

Posts: 143

98 helpful points

Location: Vera

Joined: 6 Feb 2018

Posted: Fri Nov 25, 2022 2:27pm

LosPardoslady wrote on Fri Nov 25, 2022 1:33pm:

We have fibre and it's a very good service.  They have a variety of offers.  Esther in the Puerto Rey office particularly helpful.  Our TV is via a firestick.  Not had any problems pm me if you want to know how we sort out TV to get the best service.  Oh and not sure if y...

...ou need it but there's also a mobile phone deal with them.  Good luck Karen 

Thank you very much Karen that's helpful 

DarioMartin

Posted: Fri Nov 25, 2022 9:52pm

DarioMartin

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Location: Vera

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Posted: Fri Nov 25, 2022 9:52pm

I'd like to recommend Digimobil Fibre.  It runs on the telefonica lines, so if you can get Movistar, you can get Digi.  I live in Vera Playa and have Digi Fibre, 1 GB/s for 30€ per month.  I get 964 Mb/s down and 882 Mb/s up.

Excellent service and they have a dedicated English Language customer service line

keith2412

Posted: Fri Nov 25, 2022 10:41pm

keith2412

Original Poster

Helpful member

Posts: 143

98 helpful points

Location: Vera

Joined: 6 Feb 2018

Posted: Fri Nov 25, 2022 10:41pm

DarioMartin wrote on Fri Nov 25, 2022 9:52pm:

I'd like to recommend Digimobil Fibre.  It runs on the telefonica lines, so if you can get Movistar, you can get Digi.  I live in Vera Playa and have Digi Fibre, 1 GB/s for 30€ per month.  I get 964 Mb/s down and 882 Mb/s up.

Excellent service and they have a dedicated Eng...

...lish Language customer service line

Thanks Dario that's very interesting sounds excellent value.

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