Visa Application Via BLS International Manchester - Brexit and the EU: living, holidaying and moving to Mojacar - Mojacar forum - Costa de Almería forum in the Almeria province of Spain
UK DIRECT REMOVALS
ASSSA Insurance
Grupo Platinum Estates
Mini Digger Almera
Have Tools Will Travel

Join the Mojacar forum

Join the Mojacar forumMy name's Alex and this is my website all about Mojacar in Spain. Register now for free to talk about Brexit and the EU: living, holidaying and moving to Mojacar and much more!

Visa Application Via BLS International Manchester

Posted: Mon Feb 5, 2024 12:08pm
7 replies4 members subscribed
Brian1

Posts: 90

42 helpful points

Location: Mojacar

Joined: 5 Mar 2016

Well we have finaly got all our papework ready and now need to book a appointment with BLS International in Manchester.

I have been trying to do this whilst here in Mojacar and have got as far as uploading my photo  - it lets me browse and select the photo by double clicking on it then I get the spinning wheel but it just will not upload. I have disabled my VPN (as when I tried to access the website with this on it just came up with error 403 messages) my internet speed is ok at 30mbps, the photo is less than 200kb as they specify and I have tried in PDF and JPG formats.

Anyone else had this problem?

I suspect it may be because I am in Spain - They have a helpline telephone but when I try to access this from here it says it is restriced access and tells me to dial freephone 470  - I have tried to call this using all the permatations of 0800 - 0808 - 0044 etc but cannot get through........I got a friend to ring from UK and she got streight through on the helpline number.....

I have emailed BLS and receive the usual - look on the website reply.

Any help would be greatly appreciated!

DarioMartin

Posted: Mon Feb 5, 2024 7:58pm

DarioMartin

Legendary helpful member

Posts: 5306

6253 helpful points

Location: Vera

Joined: 16 Aug 2017

Posted: Mon Feb 5, 2024 7:58pm

With VPN disabled you’ll be displaying a Spanish IP address.  I would suggest that is what is frustrating your attempts to upload.  As you are unable to apply for an NLV from outside your country of residence, you may have to wait until you return to the UK to book your appointment

Brian1

Posted: Fri Feb 9, 2024 6:21pm

Brian1

Original Poster

Posts: 90

42 helpful points

Location: Mojacar

Joined: 5 Mar 2016

Posted: Fri Feb 9, 2024 6:21pm

DarioMartin wrote on Mon Feb 5, 2024 7:58pm:

With VPN disabled you’ll be displaying a Spanish IP address.  I would suggest that is what is frustrating your attempts to upload.  As you are unable to apply for an NLV from outside your country of residence, you may have to wait until you return to the UK to book your appointment

Thanks Dario,

Back in UK now and still will not upload photo. Their system checks the photo by getting you to take a selfie with the laptop camera whilst on line to them - except in my case it does not. It just wont upload the photo?

I have disabled the VPN and all the anti virus software that might stop them accessing my camera. I have rung them but they say "dont know - send an email" Have sent two but have not had a reply.....

If anyone has managed to book a appointment with BLS could they please let me know how.

Thanks,

Andymac

Posted: Sun Feb 11, 2024 10:29am

Andymac

Helpful member

Posts: 161

101 helpful points

Location: Lubrín

Joined: 1 Jul 2021

Posted: Sun Feb 11, 2024 10:29am

Brian1 wrote on Fri Feb 9, 2024 6:21pm:

Thanks Dario,

Back in UK now and still will not upload photo. Their system checks the photo by getting you to take a selfie with the laptop camera whilst on line to them - except in my case it does not. It just wont upload the photo?

I have disabled the VPN and all the anti virus software that might stop them accessing my camera. I have rung them but they say "dont know - send an email" Have sent two but have not had a reply.....

If anyone has managed to book a appointment with BLS could they please let me know how.

Thanks,

Hi, the image you need to upload is a "selfie" while you are actually online,  not one you have taken previously.

I know this to be the case, I have not done it personally but I took someone to do this.

You also need a passport style image to take with you, as part of your application. However since BLS now act on behalf of the Consulate, things are changing all the time. I overheard the person you was completing the appointment application, say that they now take a digital image for your application/Visa once your there and they also mentioned it was very important that you had proof of residency in the UK that corresponded to the "catchment" area of the Consulate to which you are applying. That was not the case when I first applied.

Advertisement - posts continue below

Brian1

Posted: Sun Feb 11, 2024 11:23am

Brian1

Original Poster

Posts: 90

42 helpful points

Location: Mojacar

Joined: 5 Mar 2016

Posted: Sun Feb 11, 2024 11:23am

Andymac wrote on Sun Feb 11, 2024 10:29am:

Hi, the image you need to upload is a "selfie" while you are actually online,  not one you have taken previously.

I know this to be the case, I have not done it personally but I took someone to do this.

You also need a passport style image to take with you, as part of your application. However since BLS now act on behalf of the Consulate, things are changing all the time. I overheard the person you was completing the appointment application, say that they now take a digital image for your application/Visa once your there and they also mentioned it was very important that you had proof of residency in the UK that corresponded to the "catchment" area of the Consulate to which you are applying. That was not the case when I first applied.

Thanks for the reply.

I think the system must have changed since your application. The on-line tutorial tells you to upload a photo taken within the last 6 months and then take 2 selfies nodding your head in between them. When I reach the photo part the only option it gives me is a browse button which opens my documents folder allowing me to select the photo - but then the system just gives me the spinning wheel as it appears to be trying to upload but I have waited 20 mins and it just will not upload.

I have reduced the kb of the photo to less than their 200kb limit by reducing the pixilation, swiched off VPN and AVG anti virus.

Just wondering if trying at 3am when their site my by less busy may help?

Might also try re taking the photo but the one I am using uploaded fine to Police check website.

All this to arrange a appointment..........

Andymac

Posted: Sun Feb 11, 2024 11:34am

Andymac

Helpful member

Posts: 161

101 helpful points

Location: Lubrín

Joined: 1 Jul 2021

Posted: Sun Feb 11, 2024 11:34am

Brian1 wrote on Sun Feb 11, 2024 11:23am:

Thanks for the reply.

I think the system must have changed since your application. The on-line tutorial tells you to upload a photo taken within the last 6 months and then take 2 selfies nodding your head in between them. When I reach the photo part the only option it gives me is a browse button which opens my documen...

...ts folder allowing me to select the photo - but then the system just gives me the spinning wheel as it appears to be trying to upload but I have waited 20 mins and it just will not upload.

I have reduced the kb of the photo to less than their 200kb limit by reducing the pixilation, swiched off VPN and AVG anti virus.

Just wondering if trying at 3am when their site my by less busy may help?

Might also try re taking the photo but the one I am using uploaded fine to Police check website.

All this to arrange a appointment..........

All I can tell you is what I observed. I only took my friend last week, the person who is arranging the appointment completed the application while my friend and I waited. Then my friend was asked to sit in front of the computer and the image was taken. I believe it has to a computer, not a tablet or phone apparently. Although not sure why.

Brian1

Posted: Mon Feb 12, 2024 2:25pm

Brian1

Original Poster

Posts: 90

42 helpful points

Location: Mojacar

Joined: 5 Mar 2016

Posted: Mon Feb 12, 2024 2:25pm

Andymac wrote on Sun Feb 11, 2024 11:34am:

All I can tell you is what I observed. I only took my friend last week, the person who is arranging the appointment completed the application while my friend and I waited. Then my friend was asked to sit in front of the computer and the image was taken. I believe it has to a computer, not a table...

...t or phone apparently. Although not sure why.

Thanks for your help and the reminder to take proof of residency in the juristiction - I have a water bill and HMRC letters so that should do.

We were both right about the photo - you do have to take 2 selfies using the PC camera but before this it just asks you to upload a recent photo from your documets/photo file. What it does not say is that this photo must be taken with the PC and cannot be a photo taken on any other device.

Trial and error got me there in the end.

Thanks,

Brian

Andymac

Posted: Mon Feb 12, 2024 6:49pm

Andymac

Helpful member

Posts: 161

101 helpful points

Location: Lubrín

Joined: 1 Jul 2021

Posted: Mon Feb 12, 2024 6:49pm

Brian1 wrote on Mon Feb 12, 2024 2:25pm:

Thanks for your help and the reminder to take proof of residency in the juristiction - I have a water bill and HMRC letters so that should do.

We were both right about the photo - you do have to take 2 selfies using the PC camera but before this it just asks you to upload a recent photo from your documets/photo file. What it does not say is that this photo must be taken with the PC and cannot be a photo taken on any other device....

...

Trial and error got me there in the end.

Thanks,

Brian

👍

Sign up for free or login to reply to this topic

Want to reply to this topic? Login or register for free to post your message:

Find more Brexit and the EU topics from a particular area:


Register for free!

Login to your account

ASSSA Insurance
Grupo Platinum Estates
Mini Digger Almera
UK DIRECT REMOVALS
Have Tools Will Travel
Advertise your business here
Advertise your property
Help with my computer