TelPlay Broadband - Broadband Internet, Wifi, Phone and TV in Mojacar - Mojacar forum - Costa de Almería forum in the Almeria province of Spain
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TelPlay Broadband

Posted: Tue Jan 11, 2022 11:34am
4 replies150 views2 members subscribed
Bootesey

Posts: 42

27 helpful points

Location: Mojacar

Joined: 7 Jan 2022

We have recently bought a holiday apartment in Mojacar that has a TelPlay internet service, since we took over the contract TelPlay are charging us €19 month while we are not in Spain (we live in the UK). Despite numerous emails and messages to them asking for our contract to be converted to a holiday arrangement, they simply do not respond, they just ignore me. Does anyone know how I can get a response from them? Can I simply cancel the contract and find a better supplier? Can anyone recommend a good internet provider and what is involved with changing suppliers in a small apartment complex? Any advice would be greatly appreciated.

Crancrank

Posted: Tue Jan 11, 2022 2:15pm

Crancrank

Helpful member

Posts: 549

363 helpful points

Location: Mojacar

Joined: 8 Feb 2018

Posted: Tue Jan 11, 2022 2:15pm

We use Next Communications they do a holiday contract whereby you can turn the internet on and off from your PC or smartphone. There service is very good. All you would need to do is take out the contract with them and cancel your current one.

Bootesey

Posted: Tue Jan 11, 2022 5:55pm

Bootesey

Original Poster

Posts: 42

27 helpful points

Location: Mojacar

Joined: 7 Jan 2022

Posted: Tue Jan 11, 2022 5:55pm

Crancrank wrote on Tue Jan 11, 2022 2:15pm:

We use Next Communications they do a holiday contract whereby you can turn the internet on and off from your PC or smartphone. There service is very good. All you would need to do is take out the contract with them and cancel your current one.

Do they have an office in or near Mojacar? Do you know what the holiday contract prices are please?

Thanks

Mike

Crancrank

Posted: Tue Jan 11, 2022 7:04pm

Crancrank

Helpful member

Posts: 549

363 helpful points

Location: Mojacar

Joined: 8 Feb 2018

Posted: Tue Jan 11, 2022 7:04pm

Bootesey wrote on Tue Jan 11, 2022 5:55pm:

Do they have an office in or near Mojacar? Do you know what the holiday contract prices are please?

Thanks

Mike

Their office is in Turre 

Next Communications S.A ..Phone950 47 93 69

Not sure about prices so best give them a call

Bootesey

Posted: Tue Jan 11, 2022 7:11pm

Bootesey

Original Poster

Posts: 42

27 helpful points

Location: Mojacar

Joined: 7 Jan 2022

Posted: Tue Jan 11, 2022 7:11pm

Crancrank wrote on Tue Jan 11, 2022 7:04pm:

Their office is in Turre 

Next Communications S.A ..Phone950 47 93 69

Not sure about prices so best give them a call

Many thanks for that Crancrank

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