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Internet issues in Mojacar??

Posted: Sun Jan 28, 2024 6:23pm
29 replies9 members subscribed
Lperrior79

Posts: 2

1 helpful points

Location: Mojacar

Joined: 28 Jan 2024

Hi everyone; does anyone know if there is a problem with Next Communications? They are my internet provider but my service has been down for over a month.

DarioMartin

Posted: Sun Jan 28, 2024 7:59pm

DarioMartin

Legendary helpful member

Posts: 5422

6476 helpful points

Location: Vera

Joined: 16 Aug 2017

Posted: Sun Jan 28, 2024 7:59pm

Next seem to have challenges - have you contacted / spoken with them?

If you are minded to change, I will recommend Digimobil who do a 1 Gb/s Fibre optic connection for 30€ per month.

EDIT:  if you are in the DigiPlus zone, where they are laying their own network, it’s 25€ a month for 1 Gb/s and 30€ a month for a 10 Gb/s connection!!

Digi have a dedicated English language line

Alicia 11

Posted: Mon Jan 29, 2024 9:42am

Alicia 11

Super helpful member

Posts: 2111

1788 helpful points

Location: Mojacar

Joined: 30 Sep 2019

Posted: Mon Jan 29, 2024 9:42am

we gave up on Next as they were always going off and have been taken over I believe anyway.  The office in Turre was full of complaining clients when we went to cancel our contract with them.  If you can get fibre optic connection instead we recommend it as it has been perfect for us we used Acacia who have a office opposite Lopez on the playa where she speaks english and it costs us €25 a month.  

MaggieB

Posted: Mon Jan 29, 2024 1:05pm

MaggieB

Helpful member

Posts: 308

215 helpful points

Joined: 10 May 2020

Posted: Mon Jan 29, 2024 1:05pm

Go to their office in Turre and see them.  They will let you know if there is a problem or you can ring them and speak to someone in English. They are now Next Populoos.

BCSURFER

Posted: Tue Jan 30, 2024 8:44pm

BCSURFER

Helpful member

Posts: 99

58 helpful points

Location: Mojacar

Joined: 24 Mar 2023

Posted: Tue Jan 30, 2024 8:44pm

We are with Virgin. They installed within 24 hours, absolutely lightening speed, never any drop out.  Plus they threw in mobile. That too with a faultless signal. Fabulous support. Our deal comes to 35 a month.

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Marianne2901

Posted: Wed Jan 31, 2024 9:24am

Posts: 48

4 helpful points

Location: Palomares

Joined: 1 Nov 2016

Posted: Wed Jan 31, 2024 9:24am

Mine is the same I am cancelling my contract I have people renting and I have had to take significant deduction due to no WiFi. It’s absolutely ridiculous they won’t send someone out even if I pay 

Brian1

Posted: Wed Jan 31, 2024 11:03am

Posts: 93

42 helpful points

Location: Mojacar

Joined: 5 Mar 2016

Posted: Wed Jan 31, 2024 11:03am

Hi, I have used Next Vacciones Package with free TV for about 7 years without any (touch wood) major problem.

Thay were bought out by Populoos and the website is now micuenta.ahimas.es 

When they swiched I had a problem but I rang and they sorted it - english speaking staff based in Denia - I think the number was the same as the old Next number +34 950 479 369

Just a thought - if you use the Vacciones package is it swiched on, you can check on the website.

Good Luck

NannieH

Posted: Sun Feb 4, 2024 6:20pm

NannieH

Helpful member

Posts: 526

303 helpful points

Location: Los Gallardos

Joined: 5 Nov 2019

Posted: Sun Feb 4, 2024 6:20pm

Lperrior79 wrote on Sun Jan 28, 2024 6:23pm:

Hi everyone; does anyone know if there is a problem with Next Communications? They are my internet provider but my service has been down for over a month.

I will put my penny....or cents..... worth in! We gave up on 'minus' net, and went with Acacio a few years ago, they are brilliant and English speaking staff in Mojacar. 

cactus

Posted: Sun Feb 4, 2024 8:15pm

Posts: 97

9 helpful points

Location: Antas

Joined: 18 May 2023

Posted: Sun Feb 4, 2024 8:15pm

This post that was quoted has been deleted.

No not with acacia but Next. Sorry I didn't say which company 

cactus

Posted: Sun Feb 4, 2024 9:15pm

Posts: 97

9 helpful points

Location: Antas

Joined: 18 May 2023

Posted: Sun Feb 4, 2024 9:15pm

This post that was quoted has been deleted.

Sorry I forgot to say which company. No it wasn't Acaia, it is Next 

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