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Internet down?

Posted: Mon Feb 19, 2024 5:38pm
11 replies4 members subscribed
Paul82

Posts: 27

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Joined: 7 Oct 2020

Afternoon all,

I've been away for a couple of days to return and find my Internet is down. The router is saying no incoming signal. I'm with Populoos who are saying all of Cuevas del Almanzora is currently offline.

Is anyone else having the same issues and is there a website I can use that shows the areas currently not working and/or any update on repairs as I use my internet for work. 

Paul

DarioMartin

Posted: Mon Feb 19, 2024 7:59pm

DarioMartin

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6398 helpful points

Location: Vera

Joined: 16 Aug 2017

Posted: Mon Feb 19, 2024 7:59pm

Paul82 wrote on Mon Feb 19, 2024 5:38pm:

Afternoon all,

I've been away for a couple of days to return and find my Internet is down. The router is saying no incoming signal. I'm with Populoos who are saying all of Cuevas del Almanzora is currently offline.

Is anyone else having the same issues and is there a website I can use that shows the areas currently not working and/or any update on repairs as I use my internet for work. 

Paul

You can try https://downdetector.es/, but it doesn’t seem to recognize Populoos as a valid internet provider

DarioMartin

Posted: Mon Feb 19, 2024 8:05pm

DarioMartin

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Posts: 5377

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Location: Vera

Joined: 16 Aug 2017

Posted: Mon Feb 19, 2024 8:05pm

You may also find this enlightening https://www.trustpilot.com/review/populoos.es

Paul82

Posted: Mon Feb 19, 2024 8:11pm

Paul82

Original Poster

Posts: 27

10 helpful points

Joined: 7 Oct 2020

Posted: Mon Feb 19, 2024 8:11pm

DarioMartin wrote on Mon Feb 19, 2024 8:05pm:

You may also find this enlightening https://www.trustpilot.com/review/populoos.es

Those reviews do not read to well do they! I have to be honest and say up to now I've had no major issues with them. The speed was better when it was Wimax especially my 2.4ghz which is a bit slow, but most of my devices are on 5ghz which is fine. Never had an outage like this before though. 

I'll keep this in mind when my renewal is up.

Thanks Paul 

DarioMartin

Posted: Mon Feb 19, 2024 8:17pm

DarioMartin

Legendary helpful member

Posts: 5377

6398 helpful points

Location: Vera

Joined: 16 Aug 2017

Posted: Mon Feb 19, 2024 8:17pm

Paul82 wrote on Mon Feb 19, 2024 8:11pm:

Those reviews do not read to well do they! I have to be honest and say up to now I've had no major issues with them. The speed was better when it was Wimax especially my 2.4ghz which is a bit slow, but most of my devices are on 5ghz which is fine. Never had an outage like this before though. 

I'll keep this in mind when my renewal is up....

...

Thanks Paul 

One or two bad reviews can be merely disgruntled customers … but when the overwhelming majority are raising the same or similar issue, then that’s red flag time.

Are you on Fibre Optic or wireless?

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Paul82

Posted: Mon Feb 19, 2024 8:26pm

Paul82

Original Poster

Posts: 27

10 helpful points

Joined: 7 Oct 2020

Posted: Mon Feb 19, 2024 8:26pm

DarioMartin wrote on Mon Feb 19, 2024 8:17pm:

One or two bad reviews can be merely disgruntled customers … but when the overwhelming majority are raising the same or similar issue, then that’s red flag time.

Are you on Fibre Optic or wireless?

I'm on Fibre Optic. On the plus side, with no internet I've got Spanish TV on so can brush up on the language a bit. 

DarioMartin

Posted: Mon Feb 19, 2024 9:02pm

DarioMartin

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6398 helpful points

Location: Vera

Joined: 16 Aug 2017

Posted: Mon Feb 19, 2024 9:02pm

Paul82 wrote on Mon Feb 19, 2024 8:26pm:

I'm on Fibre Optic. On the plus side, with no internet I've got Spanish TV on so can brush up on the language a bit. 

Well, I’m sure you’re able to guess who I’ll say … but investigate Digimobil.  They do a 1 Gb/s connection for 30€ - once their Digi Plus network gets there, 1 Gb/s drops to 25€ and you get their 10Gb/s for 30€

I’ve been with them a few years now and their service is constantly improving

marion389

Posted: Tue Feb 20, 2024 11:25am

marion389

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Joined: 23 Nov 2015

Posted: Tue Feb 20, 2024 11:25am

DarioMartin wrote on Mon Feb 19, 2024 7:59pm:

You can try https://downdetector.es/, but it doesn’t seem to recognize Populoos as a valid internet provider

Hi Paul. We're just down the road in Los Lobos, using Populoos to which many of us have transferred from Instelnet for faster speeds at a lower price, and we're fine. 

marion389

Posted: Tue Feb 20, 2024 11:27am

marion389

Helpful member

Posts: 236

174 helpful points

Joined: 23 Nov 2015

Posted: Tue Feb 20, 2024 11:27am

DarioMartin wrote on Mon Feb 19, 2024 9:02pm:

Well, I’m sure you’re able to guess who I’ll say … but investigate Digimobil.  They do a 1 Gb/s connection for 30€ - once their Digi Plus network gets there, 1 Gb/s drops to 25€ and you get their 10Gb/s for 30€

I’ve been with them a few years now and their service is constantly improving...

...

If only we could, Dario. We use Digi for our mobiles, which is excellent. 

Paul82

Posted: Tue Feb 20, 2024 2:19pm

Paul82

Original Poster

Posts: 27

10 helpful points

Joined: 7 Oct 2020

Posted: Tue Feb 20, 2024 2:19pm

marion389 wrote on Tue Feb 20, 2024 11:25am:

Hi Paul. We're just down the road in Los Lobos, using Populoos to which many of us have transferred from Instelnet for faster speeds at a lower price, and we're fine. 

Hi Marion,

Thanks for the reply. I'm actually in Los Lobos, Populoos told me the server was in Cuevas Del Almanzora so I thought I'd pop it in that group.

I'm pleased to say the fibre was back up and running when I got up this morning, so hopefully all sorted now. 

Kind regards

Paul

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