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Cajamar banking

Posted: Tue Jan 26, 2021 5:26pm
10 replies358 views4 members subscribed
Leon

Leon

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Posts: 377

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Location: Turre

Joined: 25 Nov 2017

I was in the cajamar bank in Turre today as my online shopping card doesnt work only to be told ( The system is down and will not be available for a week or two) I could not believe she said that but it appears its true.So now not only can we not travel but we cannot buy online  grrrrrrrr

marion389

Posted: Wed Jan 27, 2021 10:55am

marion389

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Joined: 23 Nov 2015

Posted: Wed Jan 27, 2021 10:55am

Hi there. I've had an occasional problem lately with the card readers, but online purchases don't seem to be affected. I have used my card details several times in the last couple of weeks without any problems. 

Glad to know that it's a problem with Cajamar rather than me though. Thank you for the information.

Leon

Posted: Wed Jan 27, 2021 12:14pm

Leon

Original Poster

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Posts: 377

101 helpful points

Location: Turre

Joined: 25 Nov 2017

Posted: Wed Jan 27, 2021 12:14pm

marion389 wrote on Wed Jan 27, 2021 10:55am:

Hi there. I've had an occasional problem lately with the card readers, but online purchases don't seem to be affected. I have used my card details several times in the last couple of weeks without any problems. 

Glad to know that it's a problem with Cajamar rather than me though. Thank you for the information....

...

Hi Marion, are you using the ecard ie master card ? From cajamar

Leon

marion389

Posted: Wed Jan 27, 2021 12:32pm

marion389

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Posts: 237

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Posted: Wed Jan 27, 2021 12:32pm

Leon wrote on Wed Jan 27, 2021 12:14pm:

Hi Marion, are you using the ecard ie master card ? From cajamar

Leon

No, just my bank card, Visa. 

Leon

Posted: Wed Jan 27, 2021 12:40pm

Leon

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Posts: 377

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Location: Turre

Joined: 25 Nov 2017

Posted: Wed Jan 27, 2021 12:40pm

marion389 wrote on Wed Jan 27, 2021 12:32pm:

No, just my bank card, Visa. 

Hi  okay  I tried to change my payments over to the visa card(i have one) but the online systems are not working its almost being back in the dark ages lol

leon 

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Leon

Posted: Fri Jan 29, 2021 10:07am

Leon

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Posts: 377

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Location: Turre

Joined: 25 Nov 2017

Posted: Fri Jan 29, 2021 10:07am

I now think that cajamar have totally lost the plot ! I received an email today telling me there is a message in my virtual mailbox. when I go  there big red notice This service is temporally unavailable  grrrrrrrerrr what century are they in 

mgmspain

Posted: Mon Feb 1, 2021 1:13pm

Posts: 22

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Location: Mojacar

Joined: 18 Dec 2018

Posted: Mon Feb 1, 2021 1:13pm

Today tried cash points in turre both not working  was told the line is down.Went inside only to be told microchip broken on the card. Told them it was a new card  10 weeks ago.I overheard one casher say she has not put the cash in to machines so two different answers.So new card ordered so no card  working till i get the new one.I wish these people would tell the customers the truth.Would not reccomend this bank.

Leon

Posted: Mon Feb 1, 2021 1:29pm

Leon

Original Poster

Helpful member

Posts: 377

101 helpful points

Location: Turre

Joined: 25 Nov 2017

Posted: Mon Feb 1, 2021 1:29pm

mgmspain wrote on Mon Feb 1, 2021 1:13pm:

Today tried cash points in turre both not working  was told the line is down.Went inside only to be told microchip broken on the card. Told them it was a new card  10 weeks ago.I overheard one casher say she has not put the cash in to machines so two different answers.So new card ordere...

...d so no card  working till i get the new one.I wish these people would tell the customers the truth.Would not reccomend this bank.

Hi.    some thing wrong in this bank thats for sure I still cannot get anything to work online even the phone No,s are messing up grrrrr

marion389

Posted: Mon Feb 1, 2021 1:40pm

marion389

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Posts: 237

174 helpful points

Joined: 23 Nov 2015

Posted: Mon Feb 1, 2021 1:40pm

Leon wrote on Mon Feb 1, 2021 1:29pm:

Hi.    some thing wrong in this bank thats for sure I still cannot get anything to work online even the phone No,s are messing up grrrrr

I'm so sorry you're experiencing problems. I can only say that I've never had a problem with Cajamar or its Wefferent account and I always recommend to others, especially for it's no fees situation. 

mgmspain

Posted: Tue Feb 2, 2021 12:43pm

Posts: 22

6 helpful points

Location: Mojacar

Joined: 18 Dec 2018

Posted: Tue Feb 2, 2021 12:43pm

marion389 wrote on Mon Feb 1, 2021 1:40pm:

I'm so sorry you're experiencing problems. I can only say that I've never had a problem with Cajamar or its Wefferent account and I always recommend to others, especially for it's no fees situation. 

Hi today i have made a complaint  to Cajamar regarding the Turre office. Why was two machine not working then when i complained about the poor service the lady put my  card into her  desk machine after telling me my microchip on my card was broken and stop my card and said she must order new card. this card is less than 3 months old. i tried to use the card in superturre not working so it was blocked.Other people also had the same problem yesterday with these two machines so  my card was not the problem but easier to say faulty microchip buy another card.Cost 6 euros for new card. Cajamar has lost the plot with customer service.

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