Hi we are new to Mojácar and wanted to download the Dia supermarket app, when you try to download it says you can't get in this region. Our phones are UK registered. Has anyone else had this problem, ant tips welcome- thank you.
Posted: Sat Oct 28, 2023 6:19pm
Yes. I have and I think the UK number is the problem
We have a Consum card and we had to use a neighbours telephone number. I presume it’s the same for Dia.
Yes like many, you need a Spanish number
Posted: Sat Oct 28, 2023 8:36pm
Legendary helpful member
Concur with all the others - it’s your UK numbers that are the problem and the fact you still probably have the region of your phone in settings set to UK, so you will default to UK Play / App Store … and it won’t be available on that store.
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DarioMartin wrote on Sat Oct 28, 2023 8:36pm:
Concur with all the others - it’s your UK numbers that are the problem and the fact you still probably have the region of your phone in settings set to UK, so you will default to UK Play / App Store … and it won’t be available on that store.
Thanks all for the info
Yes I've tried and tried, and I have a Spanish telephone number.???
Would love to know how to get the app.
Posted: Sun Oct 29, 2023 8:47am
Legendary helpful member
Liz1953 wrote on Sun Oct 29, 2023 7:59am:
Yes I've tried and tried, and I have a Spanish telephone number.???
Would love to know how to get the app.
Did you bring a phone with you and then swap SIM to Spanish? If so it may well be that you have to set the region of your phone to Spain as well otherwise as above it will default to the country of region play / app stores. The Dia app is only available from the Spanish App / Play stores so the phone *must* be set as Spain in region / location settings in the phone
e.g. For iPhone, here’s a screenshot of the Language & Region under Settings -> General. Android will have something similar to tell it which Google Play Store to access.
DarioMartin wrote on Sun Oct 29, 2023 8:47am:
Did you bring a phone with you and then swap SIM to Spanish? If so it may well be that you have to set the region of your phone to Spain as well otherwise as above it will default to the country of region play / app stores. The Dia app is only available from the Spanish App / Play sto...
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...res so the phone *must* be set as Spain in region / location settings in the phone
e.g. For iPhone, here’s a screenshot of the Language & Region under Settings -> General. Android will have something similar to tell it which Google Play Store to access.
Many thanks will give it a try.
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