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Dia app

Posted: Sat Oct 28, 2023 6:10pm
10 replies8 members subscribed
hank

Posts: 5

Location: Mojacar

Joined: 31 Mar 2023

Hi we are new to Mojácar and wanted to download the Dia supermarket app, when  you try to download it says you can't get in this region. Our phones are UK registered. Has anyone else had this problem, ant tips welcome- thank you.

Nelngaz

Posted: Sat Oct 28, 2023 6:19pm

Posts: 57

39 helpful points

Location: Roquetas de Mar

Joined: 8 Jun 2022

Posted: Sat Oct 28, 2023 6:19pm

Yes. I have and I think the UK number is the problem

Matthew

Posted: Sat Oct 28, 2023 7:24pm

Matthew

Legendary helpful member

Posts: 2277

3400 helpful points

Location: Mojacar

Joined: 16 May 2018

Posted: Sat Oct 28, 2023 7:24pm

We have a Consum card and we had to use a neighbours telephone number. I presume it’s the same for Dia.

Lmj18

Posted: Sat Oct 28, 2023 7:26pm

Lmj18

Helpful member

Posts: 401

460 helpful points

Location: Partaloa

Joined: 2 May 2019

Posted: Sat Oct 28, 2023 7:26pm

Yes like many, you need a Spanish number

DarioMartin

Posted: Sat Oct 28, 2023 8:36pm

DarioMartin

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Posts: 5418

6469 helpful points

Location: Vera

Joined: 16 Aug 2017

Posted: Sat Oct 28, 2023 8:36pm

Concur with all the others - it’s your UK numbers that are the problem and the fact you still probably have the region of your phone in settings set to UK, so you will default to UK Play / App Store … and it won’t be available on that store.

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hank

Posted: Sat Oct 28, 2023 10:13pm

hank

Original Poster

Posts: 5

Location: Mojacar

Joined: 31 Mar 2023

Posted: Sat Oct 28, 2023 10:13pm

DarioMartin wrote on Sat Oct 28, 2023 8:36pm:

Concur with all the others - it’s your UK numbers that are the problem and the fact you still probably have the region of your phone in settings set to UK, so you will default to UK Play / App Store … and it won’t be available on that store.

Thanks all for the info 

Liz1953

Posted: Sun Oct 29, 2023 7:59am

Liz1953

Helpful member

Posts: 157

55 helpful points

Location: Mojacar

Joined: 15 Jun 2017

Posted: Sun Oct 29, 2023 7:59am

Yes I've tried and tried, and I have a Spanish telephone number.???

Would love to know how to get the app.

DarioMartin

Posted: Sun Oct 29, 2023 8:47am

DarioMartin

Legendary helpful member

Posts: 5418

6469 helpful points

Location: Vera

Joined: 16 Aug 2017

Posted: Sun Oct 29, 2023 8:47am

Liz1953 wrote on Sun Oct 29, 2023 7:59am:

Yes I've tried and tried, and I have a Spanish telephone number.???

Would love to know how to get the app.

Did you bring a phone with you and then swap SIM to Spanish?  If so it may well be that you have to set the region of your phone to Spain as well otherwise as above it will default to the country of region play / app stores.  The Dia app is only available from the Spanish App / Play stores so the phone *must* be set as Spain in region / location settings in the phone

e.g. For iPhone, here’s a screenshot of the Language & Region under Settings -> General.  Android will have something similar to tell it which Google Play Store to access.

Liz1953

Posted: Sun Oct 29, 2023 12:26pm

Liz1953

Helpful member

Posts: 157

55 helpful points

Location: Mojacar

Joined: 15 Jun 2017

Posted: Sun Oct 29, 2023 12:26pm

DarioMartin wrote on Sun Oct 29, 2023 8:47am:

Did you bring a phone with you and then swap SIM to Spanish?  If so it may well be that you have to set the region of your phone to Spain as well otherwise as above it will default to the country of region play / app stores.  The Dia app is only available from the Spanish App / Play sto...

...res so the phone *must* be set as Spain in region / location settings in the phone

e.g. For iPhone, here’s a screenshot of the Language & Region under Settings -> General.  Android will have something similar to tell it which Google Play Store to access.

Many thanks will give it a try.

dizzy

Posted: Mon Oct 30, 2023 8:36am

Posts: 7

3 helpful points

Location: Mojacar

Joined: 7 Feb 2023

Posted: Mon Oct 30, 2023 8:36am

You can download the Dia App APK from Apkpure and it installs ok on a UK phone. I think you said you couldn't download / install it? Whether you'll be able to use it is another matter, it started up ok, but obviously spoke to me in Spanish, so I don't know!

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