Posted: Fri Feb 16, 2024 7:32pm
Unless you have specifically requested Protecion de electrodomésticos de hogar in your electricity contract then chances are, no, not a chance of claiming.
I had similar happen to me in 2018, living at Valle Del Este. We were renting and electricity company tried to claim that the Protecion de Electrofometicos didn’t cover us because according to them, it wasn’t their fault. So Electricity company said home owner must claim on his insurance. But his insurance company said as fault occurred outside the unit and in the Urbanización common buildings, it was *there* problem. The urbanizacion disclaimed all responsibility and said the electricity company must pay … and so it went for about two months, backwards and forwards, round and round. Eventually the Landlord bought us a new fridge, washing machine and microwave.
All the other electrical goodies plugged in (including a PC) were for my account.
Luckily I had NAS, modem and TV on a UPS, so it just detected over voltage and disconnected.
PC power supply and two laptop power packs were a bit expensive though.
TL;DR - chances are, no, you will not be able to claim from the electricity company