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Endesa Negative Customer Service
Posted: Fri Jan 22, 2021 10:18pm
I live in Alara in an isolated position and the recent stormy weather means that I have been without power for over 20 hours. I have contacted Endesa via an interpreter and they refuse to come out to investigate the problem due to nobody else in the vicinity reporting a problem. The smart meter has no digital display and no red light showing which means that the meter has no power going to it. They keep saying it’s my problem and that I need to get an electrician out to check my electrics! Has anybody else had issues with them and how did they go about putting pressure on them to sort the problem out?
