Mobile banking details

Posted: Sun Dec 22, 2019 9:20am

2 replies75 views2 members subscribed

kathy2017

Posts: 114

19 helpful points

Joined: 15 Apr 2017

I have an non-resident account with unicaja. At present I use mobile banking. Just lately when I access my mobile account, the bank are requesting details of my telephone number, when I type this in they want my card number then 2 digits from my pin. According to them, these procedures are all related to making my account more secure. They is also a message saying that this process can be carried out in one of their branches. I had something similar with my account in the ROI - which is similar to an non-resident account, but it did work. Has anyone had a similar experience with their Spanish bank?

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Posted: Mon Dec 23, 2019 12:37am

chrisso50

Super helpful member

Posts: 1111

1342 helpful points

Location: Roquetas de Mar

Joined: 23 Jul 2018

Posted: Mon Dec 23, 2019 12:37am

With Sabadell if you make a transaction via laptop/mobile banking they send a security code via your mobile. This is a better/safer system than any UK banking service.

Chris

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Posted: Mon Dec 23, 2019 12:15pm

kathy2017

Original Poster

Posts: 114

19 helpful points

Location: Roquetas de Mar

Joined: 15 Apr 2017

Posted: Mon Dec 23, 2019 12:15pm

I think that is the reason why the Unicaja want me to complete some information for my mobile banking, but they have never given me a Coordinate card (tarjeta de coordinates), which I need to complete the 3rd section. When I am in Spain again in a few weeks time, I will call into one of their branches. Just hoping that they don't block my account in the meantime as I pay bill's from it.

Regards