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Just found out our lastwater bill was 200 Euro’s when it is normally around 20 Euro’s a month due to it being a holiday home.we obviously have a leak somewhere?
Who do I contact at water company and how is it best to contact them- email, call???
Galasa has an office on the outskirts of Vera. You also have an emergency contact number on the bills you receive Galasa are responsible for keaks under the public highway/road/street. You are responsible for leaks under the property ( ie. On your side of the water meter). If the leak is on your bit then contact your insurance company without delay.
If there's no leak:
Could be someone's used your water.
1. The access hatch for the meter sometimes reveals a 'take off' point where a hose or similar can be attached, I'd check this out.
Or,
2. Someone could have used your outside tap - if you have one, would neighbours or tradesmen have easy access?
The water Co was not helpful when the former happend to friends, they got no-where quickly.
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