Posted: Fri Jun 21, 2019 6:36pm
Hi everybody,
As posted by DebandRobin above, we also went to Cuevas Ayunamiento at lunchtime, went to where we did the Padron, but they said it was the office where you pay the car tax, round by the church.
We went round there and saw a lovely young lady called Sandra, who speaks very good English. They have the records of our Basura payments and also the car tax but, it turns out that the solicitors we used when buying the property, never got the document registered at the Catastro in the town hall, so no payments of IBI for the last three years.
This young lady, Sandra telephoned back up at the town hall and then walked round with us and got the whole thing sorted for us, staying with us until finished. We have to go back to collect the documents next week, she will call us, then she said to bring our bank details or a certificate from the bank with the details and she will set up a direct debit as from July when it becomes due.
The young lady Sandra, is the most helpful friendly person I have had dealings with since buying our property here.
Hope this is of help to others.