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Santander Bank Account

Posted: Sat Dec 11, 2021 9:03am
6 replies162 views4 members subscribed
Nadine123

Posts: 27

10 helpful points

Location: Oria

Joined: 23 Aug 2019

Please could someone tell me how the step by step instructions to update my electronic signature on my Santander Bank Account but SMS.  the instructions on line do not look anything like the actual page that opens up for this.  Also we can only ever get everything to open up in Spanish even when we select English when first logging in.  

we want to transfer money into another Spanish Santander bank account and are locked out.

AndyIOW

Posted: Sat Dec 11, 2021 10:46am

AndyIOW

Helpful member

Posts: 194

134 helpful points

Location: Oria

Joined: 26 Apr 2018

Posted: Sat Dec 11, 2021 10:46am

The language issue, use your browser to translate it to English, if Chrome it will be on the right in the address bar, looks like a leaflet or staggered rectangles black and white with a "G" on it, just hover the mouse over it and will say translate.

If locked out you may need to phone them or go into Santander in Albox

Andy

Nadine123

Posted: Sat Dec 11, 2021 11:05am

Nadine123

Original Poster

Posts: 27

10 helpful points

Location: Oria

Joined: 23 Aug 2019

Posted: Sat Dec 11, 2021 11:05am

AndyIOW wrote on Sat Dec 11, 2021 10:46am:

The language issue, use your browser to translate it to English, if Chrome it will be on the right in the address bar, looks like a leaflet or staggered rectangles black and white with a "G" on it, just hover the mouse over it and will say translate.

If locked out you may need to phone them or go into Santander in Albox...

...

Andy

Many thanks

ednab

Posted: Sat Dec 11, 2021 12:15pm

ednab

Helpful member

Posts: 330

178 helpful points

Location: Oria

Joined: 27 Mar 2017

Posted: Sat Dec 11, 2021 12:15pm

My friend has an account at santander in albox and they have a young man who speaks English and helps with on line banking.  If you cannot sort it on your own maybe pop into Albox bank 

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Nadine123

Posted: Sat Dec 11, 2021 1:06pm

Nadine123

Original Poster

Posts: 27

10 helpful points

Location: Oria

Joined: 23 Aug 2019

Posted: Sat Dec 11, 2021 1:06pm

ednab wrote on Sat Dec 11, 2021 12:15pm:

My friend has an account at santander in albox and they have a young man who speaks English and helps with on line banking.  If you cannot sort it on your own maybe pop into Albox bank 

Many thanks. we have just returned to Scotland. We will have to ring him on Monday.

Sherwood

Posted: Wed Dec 15, 2021 2:42pm

Posts: 11

6 helpful points

Location: Turre

Joined: 19 Oct 2021

Posted: Wed Dec 15, 2021 2:42pm

Hello If you phone the Santander Bank on the Englosh Speaking number which is  917098567  they are very helpful  Gordon

Nadine123

Posted: Wed Dec 15, 2021 3:41pm

Nadine123

Original Poster

Posts: 27

10 helpful points

Location: Oria

Joined: 23 Aug 2019

Posted: Wed Dec 15, 2021 3:41pm

Sherwood wrote on Wed Dec 15, 2021 2:42pm:

Hello If you phone the Santander Bank on the Englosh Speaking number which is  917098567  they are very helpful  Gordon

Thank you.  we have managed to set everything up again now.

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