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Huge Water Bills

Posted: Thu Feb 23, 2023 1:02am
4 replies278 views1 member subscribed
Jacques

Posts: 6

Location: Mojacar

Joined: 17 Jan 2022

My parents' water bill has increased from 50 to 240 Euro for two months running. They don't have a pool and can't find any leaks. Water company has been unhelpful till now. Has anyone had a similar experience? I presume water rates haven't increased this much in the last year or two?

Alicia 11

Posted: Thu Feb 23, 2023 3:08pm

Alicia 11

Super helpful member

Posts: 2110

1783 helpful points

Location: Mojacar

Joined: 30 Sep 2019

Posted: Thu Feb 23, 2023 3:08pm

our water rates are never more than 25€ a month so they are paying far too much perhaps they have a faulty meter can they read it themselves is it running when they aren't using any water? 

Is the supplier Galasa? perhaps a visit to them with an interpretor may help. 

MaggieB

Posted: Fri Feb 24, 2023 11:47am

MaggieB

Helpful member

Posts: 308

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Joined: 10 May 2020

Posted: Fri Feb 24, 2023 11:47am

That is high.  Are they cleaning the patios with a hose?

Jacques

Posted: Mon Feb 27, 2023 2:24pm

Jacques

Original Poster

Posts: 6

Location: Mojacar

Joined: 17 Jan 2022

Posted: Mon Feb 27, 2023 2:24pm

No, the pipe was leaking visibly below the meter before Christmas. Their insurance company repaired the pipe, and the meter doesn't appear to be turning when no water is running, but the bill is astronomical. It's a mystery. They're going to complain to the water company but have tried once before, unsuccessfully. 

Thanks for the responses. 

Alicia 11

Posted: Tue Feb 28, 2023 9:43am

Alicia 11

Super helpful member

Posts: 2110

1783 helpful points

Location: Mojacar

Joined: 30 Sep 2019

Posted: Tue Feb 28, 2023 9:43am

Jacques wrote on Mon Feb 27, 2023 2:24pm:

No, the pipe was leaking visibly below the meter before Christmas. Their insurance company repaired the pipe, and the meter doesn't appear to be turning when no water is running, but the bill is astronomical. It's a mystery. They're going to complain to the water company but have tried once befor...

...e, unsuccessfully. 

Thanks for the responses. 

is the bill for water lost before you had the repair?  you could claim that on the insurance if it is.   We had a weak with a 700€ bill and that was covered by our insurance.

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