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Unpaid direct debit


Posted: Thu Jul 11, 2019 5:27pm
0 replies107 views1 member subscribed

Posts: 71

Location: Mojacar

9 helpful posts

I have had a letter from Galasa today saying I have gone over the time allowed to pay my water bill from 10th June. I panicked as you would.as it has been paid without fail for the last 16 years also there is plenty of money in the account but we live in U.K. and can’t get back till October.  I called the Banco Popular and was told it’s the IBAN number that has changed as Santander is taking over this month ,only three digits had changed she said and I need to tell Galasa! I tried all day to call and got no answer so emailed and was told that the new number I gave them was wrong.   I have the letter and on reverse the bill for €38.34 but it says pay at the bank or in the Galasa office.  Arghhh.  Has anyone else had this problem or does anyone know what the new IBAN branch for Mojacar is ? Thank God it’s the only direct debit they pay for me.  

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