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How can I speak to Telefonica in English?

Posted: Thu Nov 16, 2017 5:11pm
4 replies112 views3 members subscribed
Pam52

Posts: 8

9 helpful points

Location: Mojacar

Joined: 5 Mar 2017

I need to report my faulty landline but I cannot find an option to speak in English when I dial 10004 as I always did in the past.Any ideas or alternative numbers would be appreciated.

Lyn77

Posted: Sat Nov 18, 2017 1:06pm

Lyn77

Helpful member

Posts: 607

367 helpful points

Location: Vera Playa

Joined: 25 Feb 2017

Posted: Sat Nov 18, 2017 1:06pm

You used to be able to ask for un operador qué habla ingles. Don't know whether you still can. But Alexandra in moviestar at las Buganvillas might help, she speaks perfect English. Good luck! 

Pam52

Posted: Sat Nov 18, 2017 2:27pm

Pam52

Original Poster

Posts: 8

9 helpful points

Location: Mojacar

Joined: 5 Mar 2017

Posted: Sat Nov 18, 2017 2:27pm

Thank you very much for your reply. Unfortunately it is now impossible to speak to anyone in either Spanish or English as it is a recorded garbled message. I will go to Bouganvllias .

Norman H

Posted: Fri Apr 17, 2020 12:24pm

Posts: 1

Location: Mojacar

Joined: 16 Apr 2020

Posted: Fri Apr 17, 2020 12:24pm

Lyn77 wrote on Sat Nov 18, 2017 1:06pm:

You used to be able to ask for un operador qué habla ingles. Don't know whether you still can. But Alexandra in moviestar at las Buganvillas might help, she speaks perfect English. Good luck! 

your reply was helpful but I cant find the telephone number for Telefonica at Las  Bourgenvillas

Lyn77

Posted: Fri Apr 17, 2020 12:53pm

Lyn77

Helpful member

Posts: 607

367 helpful points

Location: Vera Playa

Joined: 25 Feb 2017

Posted: Fri Apr 17, 2020 12:53pm

It's called Moviestar now in las Buganvilas and Alexandra doesn't work there any more.  They are open and you are allowed to visit them even now.  They usually open at 10am

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