Posted: Mon Nov 27, 2017 1:16pm
Hi Lyn, I´m so sorry to hear about the fact that you didnt like Collyfer Funeral Directors contacting you so quick, this would only happen if we were given your number and asked to call you, but just one point id like to make is that Santa Lucia is an insurance company not a Funeral Directors so they do pass their clients to a local funeral director to conduct the funerals then they cover the charges, they dont deal direct with the clients when the time comes.
I also know that when a person passes away in hospital, the maurtuary have a book of funeral directors and you are asked at the time if you have any insurance or plans? if not you are given the book and told to choose one, this is purely to enable the hospital mortuary to pass the deceased onto the Funeral Director as they do not have much storage, everything moves so quick here and it also stops them being kept in the hospital corridors.
I personally dont cold call people to offer them insurance, i sell the insurance to make sure your ok when the time comes and offer a 1 call service, whereas you can just call me and everything is taken care of.
sorry for disrupting your post Tony, but i needed to defend myself and the company I have worked for for the last 4 years.