Lack of security in Garrucha Mercadona - Coronavirus discussion in Garrucha: Covid-19 news and updates - Garrucha forum - Costa de Almería forum in the Almeria province of Spain
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Lack of security in Garrucha Mercadona

Posted: Thu Jun 25, 2020 1:56pm
10 replies460 views6 members subscribed
Geoffp34

Posts: 41

8 helpful points

Location: Garrucha

Joined: 4 Mar 2020

We feel unsafe now shopping in Garrucha Mercadona since there are many tourists who are refusing to comply with the staff's requests to wear masks and gloves. They need security officers to strictly enforce the rules. Is there any way this message can get to the senior management before the number of viral infections rocket?

Jack

Posted: Thu Jun 25, 2020 2:38pm

Jack

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Posts: 528

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Joined: 8 Oct 2016

Posted: Thu Jun 25, 2020 2:38pm

Speak to the manager.

Geoffp34

Posted: Thu Jun 25, 2020 3:16pm

Geoffp34

Original Poster

Posts: 41

8 helpful points

Location: Garrucha

Joined: 4 Mar 2020

Posted: Thu Jun 25, 2020 3:16pm

Jack wrote on Thu Jun 25, 2020 2:38pm:

Speak to the manager.

The message needs to get to senior management. The local manager is without doubt aware of the situation but may consider security officers outside his budget. He needs to be told to beef up his security, and quickly. Hence my post.

Jack

Posted: Thu Jun 25, 2020 3:55pm

Jack

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Posts: 528

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Joined: 8 Oct 2016

Posted: Thu Jun 25, 2020 3:55pm

Ok, then the email address is [email protected]

Alicia 11

Posted: Thu Jun 25, 2020 4:33pm

Alicia 11

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Posts: 2110

1783 helpful points

Location: Mojacar

Joined: 30 Sep 2019

Posted: Thu Jun 25, 2020 4:33pm

tourist actions all over are it's ok to just wander about with no consideration to social distancing or mask wearing not just in Mercadona.  still got the rule in Lidl enforced by one young lady at the door issuing gloves and making sure masks are on so try shopping there and give mercadona a swerve for now.

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Geoffp34

Posted: Thu Jun 25, 2020 4:41pm

Geoffp34

Original Poster

Posts: 41

8 helpful points

Location: Garrucha

Joined: 4 Mar 2020

Posted: Thu Jun 25, 2020 4:41pm

You're right, of course, but it's easier to avoid the irresponsible morons out in the open than inside a store. I have sent a message to what I think is Mercadona head office and just hope it bears fruit.

hartcjhart

Posted: Thu Jun 25, 2020 11:55pm

hartcjhart

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Posts: 1076

933 helpful points

Location: Mojacar

Joined: 26 Oct 2017

Posted: Thu Jun 25, 2020 11:55pm

CEO email addy

Mr Juan Roig

[email protected]

Matthew

Posted: Fri Jun 26, 2020 12:31pm

Matthew

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Posts: 2256

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Location: Mojacar

Joined: 16 May 2018

Posted: Fri Jun 26, 2020 12:31pm

. . . . and will the complaints be listened to?

. . . . not unless you vote with your feet, toddle over to Lidl. That's the only way you'll get your message heard. It works everytime. (And you don't feel any pressure from complaining).

Lyn77

Posted: Fri Jun 26, 2020 4:59pm

Lyn77

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Posts: 607

367 helpful points

Location: Vera Playa

Joined: 25 Feb 2017

Posted: Fri Jun 26, 2020 4:59pm

I've only been to the Garrucha branch once because of all the work going on outside.  I automatically wear a mask and was pointed to the sanitser and gloves.  However try the mercadona in Al Andalus on the way to Vera, they have a security chap on duty, and Gloves and sanitiser  outside and inside the foyer, they won't let you go in without being suitably safe.  Have used them most of the time and always felt safe.  Also better parking. 

Geoffp34

Posted: Fri Jun 26, 2020 6:13pm

Geoffp34

Original Poster

Posts: 41

8 helpful points

Location: Garrucha

Joined: 4 Mar 2020

Posted: Fri Jun 26, 2020 6:13pm

Lyn77 wrote on Fri Jun 26, 2020 4:59pm:

I've only been to the Garrucha branch once because of all the work going on outside.  I automatically wear a mask and was pointed to the sanitser and gloves.  However try the mercadona in Al Andalus on the way to Vera, they have a security chap on duty, and Gloves and sanitiser  ou...

...tside and inside the foyer, they won't let you go in without being suitably safe.  Have used them most of the time and always felt safe.  Also better parking. 

Thank you for your replies, especially the last one from Lyn.

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