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Water Charges

Posted: Thu Sep 23, 2021 9:37am
6 replies433 views3 members subscribed
Rubylily

Posts: 62

6 helpful points

Location: Mojacar

Joined: 11 Aug 2021

Good Morning everyone💥

We are a bit confused. Could someone explain how the water charges work?

We know there is a meter n got that Auctioneer to take a reading when we purchased the place.

Is there a standing charge and will we receive a bill every two months or what? We have received no email as yet as to what we owe but the bank statement has shown that an amount of 40.00E was taken out on the 11/8 and a further  32.00E was taken out at the end of August the day we arrived🤔How can this be🤨How often should we receive waterbills 

Joan49

Posted: Thu Sep 23, 2021 11:39am

Posts: 88

43 helpful points

Location: Mojacar

Joined: 27 Jul 2021

Posted: Thu Sep 23, 2021 11:39am

Rubylily wrote on Thu Sep 23, 2021 9:37am:

Good Morning everyone💥

We are a bit confused. Could someone explain how the water charges work?

We know there is a meter n got that Auctioneer to take a reading when we purchased the place.

Is there a standing charge and will we receive a bill every two months or what? We have received no email as yet as to what we owe but the bank statement has shown that an amount of 40.00E was taken out on the 11/8 and a further  32.00E was taken out at the end of August the day we arrived🤔How can this be🤨How often should we receive waterbills 

We recently took out a contract with Galasa for €32,70 bi monthly. Two bathrooms with mostly two people

Alicia 11

Posted: Thu Sep 23, 2021 2:18pm

Alicia 11

Super helpful member

Posts: 2108

1782 helpful points

Location: Mojacar

Joined: 30 Sep 2019

Posted: Thu Sep 23, 2021 2:18pm

yes there is a standing charge and when you bought your solicitor may have set up a direct debit for payment if they had your bank details.  Galasa do not send bills you can go on line and register for internet and print the facturas as they come.  you need your nie or your water registration number, solicitor should know that.  We pay €27 every two months for our 3 bed apartment.

Rubylily

Posted: Thu Sep 23, 2021 10:34pm

Rubylily

Original Poster

Posts: 62

6 helpful points

Location: Mojacar

Joined: 11 Aug 2021

Posted: Thu Sep 23, 2021 10:34pm

Alicia 11 wrote on Thu Sep 23, 2021 2:18pm:

yes there is a standing charge and when you bought your solicitor may have set up a direct debit for payment if they had your bank details.  Galasa do not send bills you can go on line and register for internet and print the facturas as they come.  you need your nie or your water regist...

...ration number, solicitor should know that.  We pay €27 every two months for our 3 bed apartment.

Great thanks Alicia 11 👌👌we are due to see are solicitor next week so I will run it by her and make things clearer

Thanks so much

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Rubylily

Posted: Thu Sep 23, 2021 10:39pm

Rubylily

Original Poster

Posts: 62

6 helpful points

Location: Mojacar

Joined: 11 Aug 2021

Posted: Thu Sep 23, 2021 10:39pm

Joan49 wrote on Thu Sep 23, 2021 11:39am:

We recently took out a contract with Galasa for €32,70 bi monthly. Two bathrooms with mostly two people

Thank you Joan we will be with our solicitor  next wk who set us up so will be asking her to make things clearer 👌👌

Thanks a million 

Juliet Diaz

Posted: Fri Sep 24, 2021 8:16am

Juliet Diaz

Helpful member

Posts: 243

304 helpful points

Location: Vera Playa

Joined: 23 Aug 2019

Posted: Fri Sep 24, 2021 8:16am

Hi. Galasa takes payments for 6 'bimesters' each year, so bimesrer 1 is Jan & Feb , bimesrer 2 is March & April etc.  To see your bills log into Galasa Virtual Oficina. You'll need your NIE number and you'll have to create an account. The online bills ( facturas) are detailed and clear.

I bought a property at the end of June and git 2 water bills close together. One was for the period from my completion date until the end of June, and the other was for July & August, so maybe your situation is similar.

Rubylily

Posted: Fri Sep 24, 2021 8:39am

Rubylily

Original Poster

Posts: 62

6 helpful points

Location: Mojacar

Joined: 11 Aug 2021

Posted: Fri Sep 24, 2021 8:39am

Juliet Diaz wrote on Fri Sep 24, 2021 8:16am:

Hi. Galasa takes payments for 6 'bimesters' each year, so bimesrer 1 is Jan & Feb , bimesrer 2 is March & April etc.  To see your bills log into Galasa Virtual Oficina. You'll need your NIE number and you'll have to create an account. The online bills ( facturas) are detailed and cle...

...ar.

I bought a property at the end of June and git 2 water bills close together. One was for the period from my completion date until the end of June, and the other was for July & August, so maybe your situation is similar.

Thank you Juliet yes that does seem to be the way we were getting billed👏👏 will look into this👌

Thanks so much for all the info don’t know what I would do without you all 🙏🙏

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