Posted: Wed Jul 15, 2020 10:45am
Hi there. The drain which you can see in the enclosed space into which the water system drains during the night, where it is situated is blocked. We knew this as the water was running out across the tiles from the drain and not the unit itself. If you want to ask more about it, please speak to Carlos Saliente, plumber and gas engineer here for 16/17 years, on 620 742 954. He showed us how to work it when we bought this house last year. He also disconnected it when the drainage drain blocked. You could see this is where the water was coming out of and not out of the water softener itself. Carlos is going to offer it to any customers who ask him for one anyway. This may help with concerns you may have that there are issues with it. He would not do this if there are any problems. Many thanks. We are in la Alfoquia. If you would like my address and mobile number, please send a private message.