Has anyone bought a distressed property through Bankia or through Haya?

Who is Haya,I can understand the estate agent putting up walls ,do you know which bank has the property,sorry just re-read it is Bankia,contact them direct

Haya is a property marketing company. Probably appointed by the bank. Their incompetence levels are staggering. See trust pilot of user experience with them.

While you are there, look at the ratings for Bankia. As bad if not worse. Seems there is close to zero motivation to move the toxic debt off their books. 

Bank ignoring emails phone calls and FB messages.

Not sure if I should be speaking to a psychologist or a fintech wizard. 

Very bizarre 

here is the email of the CEO of Bankia try that

https://ceoemail.com/s.php?id=ceo-10497&c=Bankia-Chief%20Executive

Sadly some of the Banks do not want to sell to 'outsiders'

The problems in the Spanish Property Industry run a lot deeper. My experience so far is that dealing with everyone in the property industry in Spain is a total nightmare. Its a story of a dying animal covered in parasites that are hastening its death. Blantant lying and misrepresentation by agents is universal in my experiences over the last few years. This is consistent across all agents - British and Spanish. There is not one that I have dealt with so far does not turn out to be a pathalogical liar in their deperation to get their hand on the commission with minimum effort. I am so sick of hearing how each new agent I come across tell me how different they are. Turns out they are all the same working to the same model.

And then there are the likes of Haya - the company marketing the distressed properties of the bank. Where the agents are the fleas of the dog, this company is the big fat bloated tick. They are a towering bastion of bad management and incompetence. I think the only reason they havent laid down a fresh layer of lies is that they are too incompetent or lazy to actually return phone calls or emails or FB chats. Communications Management is non existent and Customer Care is an alien concept to them.

This, of course is before, you get to the bank. Another towering edifice of incompetence that was complicit in fuelling the credit crash - you would think they would clean up their act but it seems they are as incompetent as ever and no lessons have been learnt. They show no motivation or ability to effectively sell the billions in toxic assets they are still holding on to 12 years after the crash. 

Its mind boggling that an entire industry can be so thoroughly and consistently useless and still manage to keep the doors open. I see Bankia's share price has taken a pummeling this year - down nearly 20%. Surely they would see that as a signal that something is very wrong in the way they are doing things? Apparently not. They just-dont-care. Its job justification on a massive scale.

There must be an alternative way of buying property in Spain without having to deal with these parasites that add no value. At the end of the day, its a buyer and a seller and the legal stuff. What gives agents the right to think they can operate on a percentage of a transaction? Are they tax collectors? Do they have special skills? No. Getting a percentage cut for doing something attracts people who are looking for rewards that are NOT commensurate with the effort required which explains why the industry is so riddled with the type of people that should be no where near a property deal.

That link is to a page returning a 403 Access Denied http message.

[email protected]

Thank you

I can see where you are coming from, years ago I tried to bypass the agents and advertise the property myself, to advertise it on the likes of Rightmove or Zoopla, was prohibitive, I cant remember the exact figure but it was something like £3000 per month, So unless you are mega rich ,if your want your property out there on all the major sites then I am afraid agents are the only way to go, . I was told by an agent that they get no discount from the big advertisers. This is probably why they charge so much for doing so little.